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New Questions, Ask Your Questions Here / Re: Cannot find device on network (after power surge?)
« Last post by Jim on August 25, 2011, 06:37:05 pm »Hi Julian,
For device issues please contact QuickSmart direct for fast resolution. This forum is generally for historical or conversational questions.
To answer your question: The blinking green LED on the Ethernet connector means that the controller is looking for an IP address. First thing to check:
1. Plug the controller into a known working Ethernet port with a known working cable and power up.
If no address is obtained and the Green ethernet connector LED still blinks then most likely an element in the Ethernet signal path has failed due to the surge. If that is the case the network board can be repaired quickly with a product return.
Surges due to Lightning can enter the network cable generally entering from a powered device on the network. If you live in an area subject to lighting it might be a good idea to install an ethernet surge protector (they cost around $20.00). They won't stop direct hits, but will most likely prolong the life of networked connected equipment.
For device issues please contact QuickSmart direct for fast resolution. This forum is generally for historical or conversational questions.
To answer your question: The blinking green LED on the Ethernet connector means that the controller is looking for an IP address. First thing to check:
1. Plug the controller into a known working Ethernet port with a known working cable and power up.
If no address is obtained and the Green ethernet connector LED still blinks then most likely an element in the Ethernet signal path has failed due to the surge. If that is the case the network board can be repaired quickly with a product return.
Surges due to Lightning can enter the network cable generally entering from a powered device on the network. If you live in an area subject to lighting it might be a good idea to install an ethernet surge protector (they cost around $20.00). They won't stop direct hits, but will most likely prolong the life of networked connected equipment.